Privacy Policy
Last updated: September 28, 2026
This Privacy Policy describes how Spencer Yonce, doing business as FieldAsk (“FieldAsk,” “we,” “us,” or “our”), collects, uses, and shares information in connection with the FieldAsk SMS Google-review messaging service available at fieldask.app and this verification site.
1. Who we are
Legal name: Spencer Yonce (sole proprietor)
DBA / product: FieldAsk
Address: 14813 S Toledo Pl, Bixby, OK 74008, United States
Contact: flipoutpk@gmail.com
2. Information we collect
In operating the FieldAsk SMS program, we may process:
- Shop name — the local service business (e.g. HVAC or plumbing shop) using FieldAsk
- Customer phone number — mobile number the shop provides after the customer consents
- Job completion status — confirmation that a service job was completed (used only to trigger the review SMS)
- Review link — the shop’s Google review URL included in the message
- Consent records — how and when the customer opted in (web form, job ticket, or verbal consent with written confirmation)
- Message metadata — delivery status, STOP/HELP replies, and timestamps needed to honor opt-outs and support requests
We do not buy cold lead lists or import marketing contact lists for SMS outreach.
3. Purpose of processing
We use this information solely to:
- Send transactional SMS on behalf of the shop requesting a Google review after a completed job
- Honor STOP and HELP requests
- Provide support to shops and customers
- Maintain compliance records required by carriers and messaging platforms (including Twilio)
FieldAsk does not send review incentives, star-gated messages, or happy-only filtered campaigns. Messages are job-triggered only.
4. How messages are sent
Messages are sent from FieldAsk on behalf of the shop, using FieldAsk’s shared SMS number +1 (833) 612-7847 once toll-free verification is complete. Example message content:
FieldAsk: Thanks for choosing {{ShopName}}. If we earned it, mind leaving a Google review? {{ReviewLink}} Reply STOP to opt out. Msg&data rates may apply.
5. Sharing of information
We may share information with:
- The shop that engaged FieldAsk, limited to their own customers and messaging activity
- Service providers such as Twilio (SMS delivery) and hosting providers necessary to operate the service
- Legal or regulatory authorities when required by law or to protect rights and safety
We do not sell customer phone numbers or personal information.
6. Retention
We retain phone numbers, consent records, and message metadata for as long as needed to provide the service, honor opt-outs, resolve disputes, and meet legal or carrier compliance obligations. STOP requests are honored promptly; we keep a suppression record so we do not re-message that number for the same program unless the customer later re-opts in.
7. Your choices
- Reply STOP to any FieldAsk SMS to cancel further messages
- Reply HELP for help
- Email flipoutpk@gmail.com to request access, correction, or deletion where applicable
Message and data rates may apply. Consent is not a condition of purchase.
8. Security
We use reasonable administrative and technical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.
9. Children’s privacy
FieldAsk is not directed to children under 13, and we do not knowingly collect SMS consent from children.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the service after an update constitutes acceptance of the revised policy.
11. Contact
Questions about this Privacy Policy or FieldAsk SMS:
Spencer Yonce · FieldAsk
14813 S Toledo Pl, Bixby, OK 74008, United States
flipoutpk@gmail.com